RAQUEL D'ORSAY 85

The Giuseppe Zanotti collections feature creations made from exotic, rare, and delicate materials, including crocodile, eel, ayers, and python. Due to their nature, these leathers may develop subtle surface variations over time, especially when exposed to humidity. To preserve their original characteristics and beauty, we recommend storing them in a dry, well-ventilated area, away from sources of moisture.

We recommend gently removing any dirt with a soft cloth lightly dampened with water and mild soap. Avoid prolonged contact with water and other liquids, and do not use products intended for cleaning leather.

SHIPPING

All orders are processed from Monday to Friday, excluding public holidays, and are shipped within 1–3 business days.

Delivery times vary depending on the shipping method selected at checkout.

RETURNS

The return period for online purchases is 14 days from the date of delivery of the order. You can return or exchange your item free of charge by following the procedure outlined in Online Returns & Exchanges.

Incomplete, damaged or worn items cannot be accepted, as specified in our Terms and Conditions.